Why choose Stefan
FAQs
Can I customise what’s included in the package?
Each package is carefully curated for the best results, but your stylist can always tailor the service slightly to suit your hair type and goals (this however may alter the price) Just let us know at your consultation!
How long do the packages take?
Each service varies, here’s a quick guide:
- 3/4 Head Highlights – approx. 3.5 – 4 hours
- Global Colour – approx. 2 – 2.5 hours
- Blowdry – approx. 1 hour 30 mins
- Stylecut – approx. 1 hours 15 mins
- Event Styling - approx. 1 hour 15 mins
(We recommend allowing a little extra time for your first visit.)
Is the take-home product included in the price?
Yes! each package includes a deluxe take-home product to maintain your results at home. Think of it as the cherry on top! *stock may vary in each salon
Can I book this with my regular stylist?
Absolutely! All salons offer our limited edition packages and are trained in delivering these treatments, just request your preferred stylist when booking.
Can I use a gift card or promo code?
Yes, Stefan gift cards can be used on these packages. However, promotions and discount codes may vary, please check the terms when booking.
Are these packages suitable for all hair types and textures?
Yes! However individual results may vary depending on your current hair condition. Our stylists personalise each package based on your unique hair type, texture, and goals. If you’re unsure, book a complimentary consultation first, we’ll help you choose the best fit.
I’m not sure which package to pick, can someone help me choose?
Definitely! During your in-salon consultation, your stylist will walk you through what suits your skin tone, lifestyle, and hair goals. It’s like ordering off a menu, but with expert guidance.
Are these services available at all Stefan salons?
Yes! Our Limited Edition packages are available at all Stefan salons across Queensland. Availability may vary slightly depending on your stylist’s specialty, so pre-booking is recommended.
Do you offer Afterpay or payment plans?
Yes! Afterpay is available on all packages.
What if I want to upgrade my package?
You’re welcome to add extras (like additional foils, glosses or treatments), your stylist will always provide a full quote before starting. However, this may result in a longer service than the original booking allocation (which could result in a change date of the appointment or time). Just let us know in the notes section of the online booking or mention to your customer representative when booking over the phone.
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