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REFUND/RETURN POLICY
Refund Policy: All products you purchase from Stefan are covered by our 100% Money Back Guarantee. Proof of purchase must be provided.
Please contact our Head Office by telephone (07) 3840 0000 within Australia, (+617) 3840 0000 outside Australia or via e-mail: email@stefan.com.au if you have any questions in regards to our refund/exchange policy or are not satisfied with any product you have purchased our online store. Please retain your order/purchase number for refund purposes.
Exchange Policy: If at anytime you wish to exchange a product you have purchased from our online store, you may do so by contacting our head office via telephone (07) 3840 0000 within Australia, (+617) 3840 0000 outside Australia or via e-mail: email@stefan.com.au and we will respond to your enquiry promptly and arrange a suitable exchange. Please retain your order/purchase number for exchange purposes.
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